nojl Privacy Policy

1 Introduction

nojl ("nojl," "we," "us," or "our") operates the online casino and sports betting platform accessible at nojl.net (the "Platform"). This Privacy Policy describes how nojl collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "Player") who access or use the Platform.

nojl is committed to protecting the privacy and personal data of all Filipino players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and all other applicable data protection laws and regulations. This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the Platform.

By registering for an account, accessing the Platform, or otherwise providing your personal information to nojl, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2 Personal Data We Collect

nojl collects personal data through various means, including directly from you during registration and account use, automatically through your use of the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

2.1 Data You Provide Directly

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine passport number, driver's license number, SSS/UMID number).
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code within the Philippines).
• Account Data: Username, password (stored in encrypted form), security questions and answers, and account preferences.
• Financial Data: Payment method details (e.g., GCash account number, PayMaya account, BPI/BDO/Metrobank account details), transaction history, deposit and withdrawal records.
• Verification Data: Copies of government-issued identification documents, proof of address documents, and selfie photographs submitted for identity verification purposes.
• Communications Data: Records of your communications with nojl's customer support team, including live chat transcripts, email correspondence, and support ticket history.

2.2 Data Collected Automatically

• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, betting history, session duration, click patterns, and navigation paths within the Platform.
• Location Data: General geographic location derived from your IP address, used to verify that you are accessing the Platform from a permitted jurisdiction.
• Cookie Data: Data collected through cookies and similar tracking technologies as described in Section 6 of this Policy.

2.3 Data from Third Parties

• Identity and fraud verification data from third-party Know Your Customer (KYC) and Anti-Money Laundering (AML) service providers.
• Payment verification data from payment processors and financial institutions.
• Publicly available information used to verify your identity or comply with regulatory obligations.

3 How We Use Your Personal Data

nojl uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your nojl player account, including processing your registration, verifying your identity, and enabling you to access Platform features.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods, and to maintain accurate financial records.
• Regulatory Compliance: To comply with our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and all other applicable Philippine laws and regulations, including mandatory reporting requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor player activity for signs of problem gambling, enforce self-exclusion requests, and apply deposit and loss limits as requested by players or required by regulation.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support team.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the nojl Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about new games or features — but only where you have provided your consent to receive such communications. You may opt out at any time.
• Legal Proceedings: To establish, exercise, or defend legal claims in connection with the Platform or your account.

4 Legal Basis for Processing

nojl processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your nojl account, process your bets and transactions, and deliver the services you have requested.
• Legal Obligation: Processing is required to comply with our legal and regulatory obligations, including PAGCOR licensing requirements, AML reporting, and age verification mandates.
• Legitimate Interests: Processing is necessary for nojl's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your data protection rights.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing and Disclosure

nojl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

5.1 Service Providers

nojl engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud detection services, cloud hosting providers, and customer support platform operators. These providers are contractually bound to process your data only on nojl's instructions and in accordance with applicable data protection laws.

5.2 Regulatory and Law Enforcement Authorities

nojl may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive. Such disclosures are made in strict compliance with applicable legal requirements.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of nojl's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.

5.4 With Your Consent

nojl may share your personal data with other third parties where you have provided your explicit consent to such sharing.

6 Cookies and Tracking Technologies

nojl uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Performance Cookies: Collect anonymized data about how players use the Platform, such as which pages are visited most frequently, to help us improve performance and user experience.
• Functional Cookies: Remember your preferences, such as language settings and game display options, to provide a more personalized experience.
• Analytics Cookies: Used to analyze Platform traffic and player behavior in aggregate form to support product development and marketing decisions.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the nojl Platform. Strictly necessary cookies cannot be disabled as they are essential to Platform operation.

7 Data Retention

nojl retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for legal proceedings.
• Marketing Consent Records: Retained until you withdraw your consent or for three (3) years from the date of consent, whichever is earlier.

When personal data is no longer required, nojl will securely delete or anonymize it in accordance with our data disposal procedures.

8 Data Security

nojl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the nojl Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Multi-factor authentication options for player accounts;
• Regular security audits, vulnerability assessments, and penetration testing;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Comprehensive staff training on data protection and information security practices;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

9 Your Data Protection Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by nojl. To exercise any of these rights, please contact us at [email protected].

nojl will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two (2) months, and you will be informed of any such extension. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

10 Children's Privacy

The nojl Platform is strictly intended for adults aged 21 years and above. nojl does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to nojl, please contact us immediately at [email protected] so that we can take appropriate action.

11 Third-Party Links

The nojl Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the nojl Platform and does not cover the privacy practices of any third-party websites. nojl is not responsible for the content or privacy practices of any linked third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12 Changes to This Privacy Policy

nojl reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the nojl Platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised Privacy Policy, you must cease using the Platform and may request account closure by contacting [email protected].

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way nojl handles your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (Philippine Standard Time)
• Response Time: nojl aims to respond to all privacy-related inquiries within 72 hours.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.